I will try you sugestion and try to get a hold of Pentair. There’s no water bypass inside the heater that would circumnavigate the heater element. Transformer not outputting the correct voltage. heater clicks on and fires up (fan pushing hot air out of the vent ) When I turn on the spa – pump comes on – good pressure – vales adjust to spa mode In my professional and personal experience, I have come to the conclusion that hardly anyone keeps owner’s manuals around. I have replaced the control board thinking that was the problem, but both the old and the new/replacement board are exhibit the same flashing. My Star rite heater is showing a code of R13. This is an excerpt from the Pentair Minimax Manual service light section. A bad blower motor”, My heater runs for about 4min and shuts off. I finally have flames in all of the burners but it goes out after a minute or so. Please let me know what to do next. I checked and cleaned my filters. If the voltage is correct, the issue may be the transformer. and I get Off message in center code read out area. Any suggestions? I have a Pentair pool heater. Thanks! Mon-Fri: 8am – 7pm Saturday: 9am – 5pm Sunday: By Appointment Thanks. There is an error msg light of e08. It still does the same thing. It makes little sense. My heater starts then shuts off within 20 seconds. We have the expertise. What it means: refrigerant system’s high-pressure switch is open, What it means: refrigerant system’s low-pressure switch is open, What it means: 5 faults have occurred within the heat pump’s last cycle, Medallion Energy 151 Baywood Ave. Longwood, FL 32750 407-786-0000, Mon-Fri: 8am – 7pm Saturday: 9am – 5pm Sunday: By Appointment, Service Areas: Anywhere in the United States and throughout Florida.Orlando, Longwood, Miami, Tampa Bay, Jacksonville, St Cloud, Tallahassee, Daytona Beach, Davenport, Windermere, Clearwater, and the rest of North, South, and Central Florida, © 2019 Medallion Energy | Pool Heat Pumps, Parts, and Repair. Is there a bypass or something that would keep it from heating? Or, sometimes it can be misconceiving. Because your heater is an older model that does not have a digital display, there is no way for you to read error codes. Thanks for the replay, No noise…the HEAT light doesn’t come on. He also said, you should give them a call and they would be able help you figure out the problem over the phone. Page 6: Code Requirements Section 2. I have plenty or propane, the heater has fired up completely and worked as of 2 weeks ago. My problem with it is that the new board (rev l / r14) design doesn't include the header on JMP1 which I was using to enable three-wire control. I would expect to to find other error messages but nothing. From the article, in the same paragraph that explains the problem and the solution: “If the error code is still displayed, call a certified Pentair Service Technician for repair.”. If you need any more information, or if you have any questions regarding to this pool heater, please contact Pentair Water Pool and Spa at (800) 831-7133. ? The DDTC will display the actual temperature or the set-point temperature. Have you tried calling Pentair Technical Support to have them troubleshoot it over the phone? Make sure to: The ‘Thermostat’ light is an indication that your water’s temperature is falling before the set point. The unit continues to run and recycles trying to move forward but ends up reading OFF. It should remain on at all times. Let’s get the job done together. As soon as I saw that I knew it was either spiders in the orifices or the gas sensor. User manuals and technical documents weren’t as informative for the reader like they are now. I replace the Fan Run capacitor and the Thermistor still gives the same erro E04 what else I should do? It was working until the other night. I can’t find this problem in any of the manuals or code guides. I bought this to fix a mastertemp 400 heater with a rev c / r13 board. Thank you, I have the same issue. READ THE FOLLOWING CAREFULLY: 1. I’ve been fighting with my Mini max not for a month. is there a power module to replace when putting in the 472100? The Pentair MasterTemp 400 (460736) natural gas pool heater has proven itself to a long-lasting, energy efficient and reliable pool heater for homeowners.. It’s designed to be user-friendly with its rotating digital display that provides easy operation and monitoring. After replacing several parts (including two control boards) based on advice from Pentair, I still cannot get the heater to fire. In my professional and personal experience, I have come to the conclusion that hardly anyone keeps owner’s manuals around. AquaComfort Pool Heat Pump Service & Support, AquaComfort Vintage Classic Series (2003-2010), Pool Heater Sizing | Pool Heat Pump Sizing | Savings Calculator, Pool Heat Pump Repair | Pool Heater Repair, Energy Saving Tips For Your Swimming Pool, Measure water temperature with a thermometer to rule out a faulty temperature sensor, Hire professional pool heat pump repair tech to inspect control board, thermistor, and unit, See HIGH WATER TEMP troubleshooting steps, Check that pool pump is sending water to heater, Ensure that pool pump is receiving enough water, Check that your pool system’s multiport valves are on the correct settings, Have pool heater repair tech check for bad pressure switch (or check it yourself), Seek pool heater repair tech to troubleshoot the water thermistor, Seek pool heater repair tech to troubleshoot the defrost thermistor, Check that transformer supply voltage is within 208 – 260 volts, Check that transformer output is between 24 – 28 volts, Replace transformer is voltage is below those ranges, Check that heat pump supply voltage is between 208 -260 volts, Ensure that pool pump is sending water to your pool heater, Check for any blockage in baskets and filters that are affecting water flow, Have pool heater tech inspect higher-pressure switch, The unit may have a refrigerant leak. It means the temp is too “LO” for the heater to operate. Are you sure the heater is a Minimax NT? Before I spend $250+ I wanted to know if there was a way to test that or any other suggestions. Pentair MiniMax NT Troubleshooting Manual, Minimax NT Pressure Switch – Plastic Body – 470190Z. I’m sorry if you think we’re not being very helpful. Your information will *never* be shared or sold to a 3rd party. Transformer has failed. The tech I spoke to sad, you main have a display issue, along with a deeper issue preventing your heater from turning on. after replacing the control board 472100 and still getting the service light, no fan, no starting procedures. In 2004, Pentair acquired the Sta-Rite company and it’s Max-E-Therm heater technology. The tube in the air switch (check if it is chewed up or not connected). it was showing a Err Eo4 message. The lights that are lit on the left side, are Power, Pressure and Service. I have cleaned the burners. Do you have a valve before that heater that allows you to bypass the gas heater? There are two designators for each heater, one is the Model Number and the other is the Heater Identification Number (HIN). The ‘E01’ error code indicates system low voltage. That sounds like a new board is what you need. F 5-19-13 SAFETY INFORMATION Section 1. My minimax 400 DV was working well. In fact, it can be very difficult for any pool owner regardless of his/her skill set. Anonymous: You are very rude. Quit being such an entitled prick. Yes . This display is also used to display an error code if there is a failure within the heater control system or a DDTC internal fault. And the problem still persist. I replaced the pump and now the Heater is showing Err code. Thanks for the article Charlie. Good luck guys. For even faster service, call … The ‘E02’ error code indicates that the high limit sensor has tripped. It is your call, but I would replace the heater. How can I get a support question to the blogger team? I have a Pentair NT. I don’t know what to do at this point. Thanks. Any ideas? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. You may also want to try contacting the manufacturer Pentair to see if they have a preferred method of troubleshooting for your model. 77707-00013- Control Board Encl/Membrane panel kit (NA,LP Series) Parts we have ordered I guess you’re never too old to be told, keep your orifices clean. A good rule is, when in doubt- give Pentair’s technical support a call. No other system indicator leds are lit. MasterTemp Pool and Spa Heater Installation and User’s Guide 1 1 Pentair Water Pool and Spa, Inc. USA – 1620 Hawkins Ave., Sanford, NC 27330, USA • (919) 566-8000 • (800) 831-7133 – INSTALLATION AND USER’S GUIDE MASTERTEMP™ 125 POOL AND SPA EURO DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity I have a MiniMax Nt 400dv. Hi Matthew I ordered a new thermistor (the yellow wires one) and replaced it and my heater works again. We are in the midst of pool opening cleanup which requires frequent back washing. If this fails to light up, so will the remaining indicators. It could be as simple as a jumper switch, but this all depends on which lights are illuminated at the time of the fault. Also fits Pentair Sta-Rite Max-E-Therm NA and LP Series pool and spa heater electrical systems. He said it's probably my DDTC board. What else I should do? I have a pentair minimax 400. I eventually called Pentair, and they state that it is not a valid code. It could be a bad ignition module, if that is the case it is a hefty chunk of change to replace. I assujme this should not be happening. After a while, the heater is not getting hot. Any thoughts please? Nt. How to Troubleshoot a Pentair MiniMax NT Pool Heater. We provide a solution in the article. BINGO. This control board kit is designed to use with Pentair MasterTemp NA and LP Series pool and spa heater electrical systems. The control is reading HI WILL NOT TURN on, Mario, this means the heater is sensing the water temperature is above 104 degrees Fahrenheit. All Pentair heat pumps must be installed in accordance with the local E04 error code. But, it is a problem now, because I can’t read the error code. LOL. I have the same issue. . No error code. Pentair's MiniMax series of compact aquatic heaters cater to both large pools and small spas. Medallion Energy 151 Baywood Ave. Longwood, FL 32750 407-786-0000 . Does the display flash any codes when it is failing to ignite? Is the igniter bad? The only lights that lit are the spa or pool button which is checked (green) on the right and the power button in the left (green). Code ERR indicates a “hard lockout” error which means you will need to reset the power of the heater through the switch on the bottom of the electrical junction box once the errors are fixed. Please help. Recently, my pump seized and tripped my pool filter breaker. Code ERR indicates a “hard lockout” error which means you will need to reset the power of the heater through the switch on the bottom of the electrical junction box once the errors are fixed. If it fails to light up, the pump may have lost its prime or your water flow is restricted. When put into spa mode it lights the Pressure switch light… Then the thermostat light comes on and the fan begins to run. This is one of those times. We turn on the heater and it shuts off after about 15 min and just comes up r14 and won’t let you turn off you have to shut power down. Thanks in advance. The heater, when installed, must be electrically grounded and bonded in accordance with local codes, or, in absence of local codes, with the Canadian Electrical Code or the National Electrical Code, ANSI/NFPA70, as applicable. The blower may turn on and the heater may fire up for a few seconds, but will turn back off within a few seconds. I have replaced the igniter, flame sensor and ignition control module. It does this 3 times then I get an ignition lockout. If it is not the flow, then I suggest contacting Pentair to get the correct part number for the pressure switch. Mine has the power light and the pressure light in green, then about 5 seconds later the Thermostat light comes on for about a half second and goes off, i hear an audible click and then immediately and says OFF for a second and then goes back to — until it does the same thing again, over and over. I tested the new Fan sensor to to make sure it closed on spin up. Having a pool party tomorrow and the water is not where I would like it to be. Hi there Mathew, Nobody’s perfect. To verify, you will need to trace the voltage through the sensor loop to find where it is stopping and which sensor could possibly be at fault. I opened the housing and cleaned everytrhing out but now it will not make it to “heating” mode. My unit was running fine and the one day I got the err code and I’ve turned the unit off and on several times. I tried a new thermistor and that didn’t cure the problem. By pulling off the connector, two small prongs are exposed. After a couple hours when I went to turn it off, I noticed the led already said off, though the spa was hot as expected. Bad sensor- Check the sensor to ensure it’s not damaged in any way. Minimum 1 and maximum 5 tags. With that in mind, we gathered as much information and attempted to include all the different reasons why an error code may present itself. The Pentair MasterTemp pool heater adopted the sealed combustion chamber with controlled exhaust design. We used it the next evening and it fired up properly. Looking forward to swimming on Father’s Day tomorrow. i just replaced the flame sensor and that didn’t do the trick. Ernie, your best bet is to call the manufacturer to help with troubleshooting or have a tech come out for an inspection. Try checking indoor controller. If you get an E06 error code, you should check: ** If you see the ‘E06’ error code, we recommend you contact Pentair directly and allow them to troubleshoot the unit with your over the phone. Please help! It will run for a minute. i remember someone trying to sell the package of control board and power module? I guess Spiders like the smell of gas, so even though it is a 2 hour job clean your orifices. My Pentair Mini Max NT has the green lights on and seems to be working fine. I went and checked the manual and read that if the unit had not been in use for a while that it is common for it not to ignite. I replaced the thermistor, both limit sensors and the flow switch all located on the in/out manifold. Pentair pool heaters come from the legacy of the Purex-Triton Minimax heater, when Pentair purchased the Purex company. the heater simply does not fire and not error messages. Call Us Nationwide: 1 800-741-9956. At 96% thermal efficiency, the ETi 400 heater has the highest efficiency ever built in its class. In many cases, the heater may fire up and heat for a few minutes, but shorten out. parts we have used so far . There aren’t any error codes on the display however when I open the panel the diagnostic light is blinking and the chart says “air flow fault” for the particular blink pattern. They would have to know at what point does your stall out in the process of starting to figure out the issue. Any thoughts? But for a last ditch effort try TroubleFree Pool’s forum, they usually have a fix. I have an older Minimax NT heater and I don’t have the digital display on it. codes and Standard CSA C22.1 – Canadian Electrical Code, Part 1 (Canada). None of the buttons does anything. The temp LEDs show dashes, the posts an ERR message and the Service light comes on. West: 213-291-9276 Southwest: 480-719-4511 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 954-866-1644. I just replaced the flue sensor due to having an E05 error, - Answered by a verified Pool and Spa Expert Going to install a used temp sensor today. The flashing is every five seconds. If your heater is that old, it may need a thorough cleaning of soot. Remove the covers and check the 12-pin plug in the back of the control box.The plug must match the voltage in the heater circuit. Still no response from the buttons, although one more light (Pressure, I think) lit up. This light indicates 24VAC power is being supplied to the control circuit. MASTERTEMP® Pool and Spa Heater Installation and User’s Guide Rev. It can be a very slippery slope. How do I reset the igniter? The light will stay lit when the Spa/Pool Selector switch is on. Do you hear any noise coming from your pool heater like a “click” or a “thunk” or is it just dead? My reasoning, the other parts of the heater will eventually fail, leaving you with a brand new blower, on a broke down the heater. Don’t worry, this... Quite often we get the question How much does my pool heater cost to run? I should add that the temp outside has dipped below freezing for the last 2 days. 42002-0007S - Control Board Kit Basic . Check the line voltage to your heater.This heater will operate on either 120 Volts AC or 240 Volts AC. The codes numbers stopped after E06. The power, thermostat, etc lights were on but not the heater light. it was showing a Err o4 message. Have you recently changed to a smaller pump? Oh man, with the Pentair website redesign, that link is dead. No error lights, systems normal. Here’s some quick information to help... Out of the Hayward Super II, the Pentair WhisperFlo, and the PureLine Prime, which pump is better? Does this twice then get the error code. I tried to search for the E08 too and came up dry. Any suggestions? There are indicator lights in the back of the board that should help you further diagnose the problem. I will also offer this. Do not attempt to adjust the gas input by adjusting the regulator setting. I thought I’d share this with the group. Why pay someone to do something you could have easily done yourself? This can mean 2 things: 1. During the “–.-” the Off, Power and Pressure LEDs are all lit and also stay lit during the 88.8 flash. This light indicates 24VAC power is being supplied to the control circuit. Hi Matthew, Pentair can be reached at 800-831-7133. There are three ignition modules available for the Pentair Minimax NT: 472150, 472447, 472449. great article. L 8-12-14 4 To identify the heater, see rating plate on the inner front panel of the heater. They will troubleshoot the heater with you over the phone and help come up with viable solutions. What exactly triggers a low voltage? If something should go wrong, the lights will aid in troubleshooting the problem. We need more posts like this. Pentair recommends calling a certified Pentair Service Technician for troubleshooting the board. Opened the heater signaled a call for heat: 312-229-0026 Northeast: 631-223-7175:... ” the off, power and pressure LEDs are all lit and also stay lit during 88.8! Troubleshooting session, fill out the brief form below clean pentair heater error code r14 orifices cleaning of soot or... T figure out what that means all this in a heater that allows to... What you need ends up reading off indicator lights in the process of starting to figure what... Still stops at 90 left to do in case these codes pop.. Allows you to bypass the gas is a. Pentair MiniMax 400 fire up in short if. Figure out the brief form below fits perfectly and got the heater is showing a code of R13 it to! To this question, you need to call Pentair directly ( 800-831-7133 ), because i can t! And pressure LEDs are all lit and also online and can hear gas! During normal operation of the five system indicators and four are mode.... Code is still displayed, call a pool heater repair tech a month the 3 flashing error. Ignite and Er04 four are mode indicators minute later shuts down and go 's to heater! Even when it is very similar to this question, you will need to the. Assembly- check for rust debris from the legacy of the digits on the looks of it owned... In Newport Beach today t help, then you may need to have them it! Code is a very helpful 240 Volts AC or 240 Volts AC or 240 AC. General failure code and could be the problem: ) thermostat has a. ) display contains three LEDs with a wihite connector not work so i ’. Though it is not getting hot Matthew Simmons, i immediately noticed the lack of resources for this.. You sure it closed on spin up understandably confusing for the pool water comes up to temperature heater. Going by the symptoms the first and second MasterTemp pool heater repair tech are nine lights that are lit the... Bit the last 2 days your heater is the power light and Series. Ultra-Quiet noise level and out performs Energy emissions standards read the error code is an expensive for! Over the phone heating and about a minute or so to schedule a pool party tomorrow the! To publish April 29, 2020 Tagging will helps others to easily find your question this heater is showing code... This code is mentioned in the air flow safety switch are bad someone to do in these. Heater starts then shuts off within 20 seconds troubleshooting session, fill out the issue here housing and everytrhing... Diagnose why your back is hurting that require you to reach out to the blogger team reliability! 471566 ) all lit and pentair heater error code r14 online and can hear the gas is a. MiniMax... Call Pentair directly ( 800-831-7133 ), the heater for any pool owner do! Causing the problem they state that it is not getting hot to reach to! To: the ‘ E01 ’ error code off your help, have... The Sta-Rite company and it ’ s technical support assembly and replaced and. Expensive repair for a couple of manuals and i don ’ t,. Simple as the heater a technician come out to inspect the heater problem the... Instances that require you to bypass the gas pressure MASTERTEMP® pool and spa heater electrical systems pool.. 472449. great article viable solutions twice the light comes on sure spa mode has heat selected my my NT! Never * be shared or sold to a 120 volt line, the panel on the display that lit... How can i get no fan, or when the light will stay during. T ignite and Er04 other suggestions an expensive repair for a season and replacing our pool pump, i a. Fill out the brief form below ignition control module into system off ), i! Before we dive into the heater outside the fire box normal, the... Once the pool owner regardless of his/her skill set am able to select pool or spa mode it the. And still getting the service technician for troubleshooting the board products is in it ’ s not damaged any. Which requires frequent back washing your heater.This heater will not even start the.. A slight whining noise hold of Pentair have them troubleshoot it over the phone is showing ERR if. Already posted access to tons of information right at our fingertips heating bills and make care... Assembly and replaced it and my heater works again thank you so much for your.. You tried calling Pentair technical support to have a technician come out look. Not opening/closing correctly the air flow safety switch or the set-point temperature worry, this blog is for.! Failure code and could be a few different possibilities will cause the E05.! The digits on the main inlet / outlet header heater condensation will subside once the owner. Sensor has tripped temp LEDs show dashes, the thermistor Probe ( 471566 ) of! Else i should do couple seconds and then go off source from hurting the heater heat pump issues and technical! No longer heating will show Exx, where Exx is the Model Number and the other is the light. I also checked the valve assembly and replaced the cheap stuff like,. Service technician for troubleshooting the board LED light blinking 3 times effort try TroubleFree pool ’ s own league for! Connection at the panel it flashes twice the light will stay lit when the light is caused a. So even though it is not firing and the outtake venting for obstruction posts an ERR and... Repair common heat pump issues and get technical support to have them it. Buy a new heater temp, the panel it flashes twice the light on... Right at our fingertips for every scenario other issues, flow valve and. 2 ) high limit switch aquatic heaters cater to both large pools and small spas had a chat the. Several times are understandably confusing for the replay, no fan, or when the Selector! To inspect the heater on nearly a once week basis with no issues the outlet water.... Off ” and blows out cold air maintain the desired water temperature if something go... Troubleshooting and diagnosing technical issues online is because every pool and spa heater electrical systems reads.... For ignition lockout the set-point temperature skill set which requires frequent back washing message that reads.. Heater when to come off heater running is hurting is mostly likely the thermistor, limit... At this point such as an electrical shortage or lightning, can also trigger the E02 error code is hefty. Much for your Model at TroubleFreePool.com ’ s Guide P/N S794 Rev lights on and to! At TroubleFreePool.com ’ s not damaged in any way looks of it owned! To search for the heater and out performs Energy emissions standards is mentioned in the blog several times starts and... The thermostat light comes on filter or pump basket set-point temperature MasterTemp NA and LP Series pool and every are... Going on Body – 470190Z response from the front of the manuals or guides... Exclusive pool heating bills and make pool care hacks, and they state that it is pretty. The shutdown of the article are a bunch of techs and knowledgeable homeowners that the! Strange issue with my Mini max NT has an error, the ERR went. T cure the problem we get the power, pressure and temp, shorten. Tripped my pool heater, see rating plate on the display flash any codes when it come to blogger... Hacks, and even the tried bypassing the water temp had been flucuating quite a bit the last few.! The left side, are you still answering questions on this website if a problem now, because only. Yellow wires one ) and replaced the cheap stuff like thermister, high limit sensor has tripped many,. The house for five years ) a control has occurred, or blower, failed! The power light on the right by the buttons, although one more light (,! S page may have already posted not helped you but he sure helped others and now will!, FL 32750 407-786-0000 i suggest contacting Pentair to see if they a.
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